What payment options do you accept?
We accept Paypal, Visa, Mastercard & Amex. We also working on accepting Bitcoin and will notify customers when that happens.
What currencies do you accept?
Unlike many other stores, we offer 16 different payment currencies. When you select your chosen currency (by using the drop down menu in the top right) you will see prices in your chosen currency. Once you go to checkout we will actually charge you in that currency.
Other sites convert it back to their local currency, which results in you being charged conversion fee's by your bank or credit card issuer. This does not happen at Yellow Orca.
Partnership with our payment providers allow us to accept paying in the following currencies:
Are my payment details secure with you?
Yellow Orca does NOT store any of your payment information. We use 3rd party gateways such as Paypal, Stripe and banks to process the transactions for us, and as a result your payment information never hits our servers or systems. Shop with confidence!
Do you ship internationally?
Yes! We ship worldwide!
How much is shipping?
We offer FREE Shipping on every order, worldwide!
How long will my products take to reach me?
Our warehouses work tirelessly to prepare your orders and get them out as quickly as possible. The time it takes an order to reach you depends on exactly where in the world you are. A general estimate is that your order will reach you between 10 - 25 days after it is placed.
Returns & Refunds
We offer a 100% satisfaction guarantee as we aim to ensure that each and every customer is happy with their experience in shopping with us. We have a 30 day returns policy, whereby customers can contact us up to 30 days after receiving their order to let us know if there are any issues. Our helpful team will help resolve the issue for you as quickly as possible.
You can shop with 100% confidence at Yellow Orca, as your happiness is our passion.